Thanks for sticking through to this point! If you have any other questions or concerns, I'm happy to help further! Looking forward to chatting with you both to nail this down. From there, I can find out what our next steps are. Find the Collections row in the Type Info table and let me know what it says there for you. There's a table on the far right that has the details that I'm looking for there is personal info on this internal page, so please do not share an entire screenshot. Logout and log back in to OneNote to reset your credentials and avoid authentication problems. If this all seems like it's good, I'd love to know what your edge://sync-internals page is displaying. OneNote for iOS OneNote for Android phones There are a few steps you can follow to avoid OneNote sync issues on a mobile device: Check and make sure OneNote is running in the foreground. Here, you can double check that sync is fully turned on and Collections is selected. On your desktop app, head over to edge://settings/profiles/sync ensure you have no errors there under your email and double check that Collections sync is turned on. You're both on different phones, so apologies if things seem off for you, Tricky. However, if that doesn't resolve it, we can start digging into settings. Let me know if you need steps to do this. ![]() Typically, we see the easiest fix for this weird issue is simply signing out of the mobile app and signing back in. Hey, Tricky! I'm sorry to see that you and u/MilleniumPidgeon are hitting some snags with syncing Collections! Definitely want to help you both sort this out.
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